Resolved -
This incident has been resolved.
Jun 16, 16:31 EDT
Monitoring -
All CR-H2 cameras are now successfully sending device updates. We will be monitoring.
Jun 16, 15:49 EDT
Update -
85% of CR-H2 cameras are now successfully sending device updates. We're continuing to work on the remaining units. Thank you for your patience, we will keep you updated.
Jun 16, 14:10 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 16, 11:36 EDT
Update -
We are continuing to investigate this issue.
Jun 16, 10:26 EDT
Investigating -
We’ve identified an issue affecting the telemetry data of the Cloudrunner CR-H2 cameras. While the cameras may appear offline, please be assured they are fully operational and actively transmitting data. Our team is closely monitoring the situation and will provide an update within the next hour.
Jun 16, 10:22 EDT