All Systems Operational

Uptime over the past 90 days. View historical uptime.
Security Center SaaS Operational
90 days ago
99.83 % uptime
Today
Web, desktop, and Mobile applications Operational
90 days ago
99.93 % uptime
Today
Device management (enrollment and device configuration) Operational
90 days ago
99.17 % uptime
Today
Video Operational
90 days ago
99.95 % uptime
Today
Video Recordings Operational
90 days ago
99.95 % uptime
Today
Access Control Operational
90 days ago
99.99 % uptime
Today
System Management portal Operational
90 days ago
99.99 % uptime
Today
Clearance Operational
90 days ago
100.0 % uptime
Today
US ? Operational
90 days ago
100.0 % uptime
Today
US Government Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
ClearID Operational
90 days ago
99.99 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
99.99 % uptime
Today
Global US (https://portal.clearid.io) Operational
90 days ago
99.99 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Canada (https://portal.ca.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Australia (https://portal.au.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Cloudrunner Operational
90 days ago
99.96 % uptime
Today
US Government (https://portal.autovu.cloud) ? Operational
90 days ago
99.9 % uptime
Today
Australia (https://au.cloudrunner.tech) ? Operational
90 days ago
100.0 % uptime
Today
Canada (https://ca.cloudrunner.tech) ? Operational
90 days ago
100.0 % uptime
Today
Operations Center Operational
90 days ago
99.96 % uptime
Today
Canada Central (https://ca-central.ops.center) Operational
90 days ago
99.96 % uptime
Today
US (https://ops.center) Operational
90 days ago
99.96 % uptime
Today
Europe West (eu-west.ops.center) Operational
90 days ago
99.96 % uptime
Today
Australia East (aus-east.ops.center) Operational
90 days ago
99.96 % uptime
Today
Curb Sense Operational
90 days ago
99.99 % uptime
Today
Cloud Storage ? Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) ? Operational
90 days ago
99.79 % uptime
Today
Synergis SaaS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025
Unit enrollment is intermittently unavailable in all regions
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Jul 9, 14:27 EDT
Monitoring - We are closely monitoring the situation to ensure the issue is fully resolved.
Jul 9, 14:25 EDT
Update - We have identified the cause of the incident and are deploying a solution.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Jul 9, 14:21 EDT
Investigating - We are currently investigating an intermittent issue that is impacting unit enrollment. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Jul 9, 13:43 EDT
Security Center SaaS Axis direct-to-cloud cameras show offline but fully operational
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Jul 9, 14:16 EDT
Update - We are continuing to monitor for any further issues.
Jul 8, 22:31 EDT
Update - We are continuing to monitor for any further issues.
Jul 8, 20:14 EDT
Monitoring - We have identified the cause of the incident and implemented a solution. We are closely monitoring the situation to ensure the issue is fully resolved.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Jul 8, 19:40 EDT
Update - We continue investigating the incident. We apologize for any inconvenience this may cause.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Jul 8, 18:04 EDT
Investigating - We are currently investigating an incident that is impacting the status displayed of Axis cameras.
Some cameras show offline when they should be showing online. This does not affect live, playback and video recording functionalities.

We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Jul 8, 11:00 EDT
Jul 8, 2025
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Security Center SaaS Web UI intermittent issues.
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Jul 2, 15:56 EDT
Monitoring - We have detected an intermittent incident that is impacting the Security Center SaaS Web UI. Some users may experience a black screen after log in.

We are closely monitoring the situation to ensure the issue is fully resolved.
Jul 2, 15:26 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Security Center SaaS Axis direct-to-cloud camera enrollment functionality degradation incident
Resolved - This incident has been resolved.
Jun 27, 13:20 EDT
Update - We are continuing to monitor for any further issues.
Jun 27, 11:31 EDT
Monitoring - The problem is fixed. We are monitoring the situation.
Jun 27, 11:16 EDT
Identified - The issue was identified. We are verifying the fix.
Jun 27, 06:22 EDT
Investigating - An issue has been identified to affect the enrollment of Axis direct-to-cloud cameras. The problem is seen in all regions. We are working to find the problem.
Jun 26, 16:04 EDT
Jun 26, 2025
← Incident History Powered by Atlassian Statuspage