All Systems Operational
Uptime over the past 90 days. View historical uptime.
Clearance Operational
90 days ago
99.7 % uptime
Today
US ? Operational
90 days ago
99.7 % uptime
Today
US Government Operational
90 days ago
99.7 % uptime
Today
Europe Operational
90 days ago
99.7 % uptime
Today
Canada Operational
90 days ago
99.7 % uptime
Today
Australia Operational
90 days ago
99.7 % uptime
Today
ClearID Operational
90 days ago
99.68 % uptime
Today
Demo Operational
90 days ago
99.68 % uptime
Today
Production Operational
90 days ago
99.68 % uptime
Today
Login ? Operational
90 days ago
99.7 % uptime
Today
Production ? Operational
90 days ago
99.7 % uptime
Today
Cloud Storage ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Genetec SSO Service unavailable issue
Resolved - This incident has been resolved.
Apr 1, 19:01 EDT
Monitoring - We are currently seeing signs of recovery in all regions.
Apr 1, 18:51 EDT
Identified - Engineers are currently investigating an issue surrounding Genetec SSO services' availability. More information will be provided as it becomes available.
Apr 1, 17:25 EDT
Genetec Cloud Storage connectivity issues
Resolved - This incident has been resolved.
Apr 1, 18:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 18:35 EDT
Identified - We are currently investigating a connectivity issue to Cloud Storage services. More details to follow.
Apr 1, 18:02 EDT
Genetec ClearID connectivity issue
Resolved - This incident has been resolved.
Apr 1, 18:49 EDT
Monitoring - A fix has been implemented by Microsoft and we are monitoring the results.
Apr 1, 18:42 EDT
Identified - We are currently investigating a connectivity issue to Genetec ClearID related to an outage affecting Microsoft Azure DNS. We are actively monitoring the issue and will provide update within an hour.
Apr 1, 18:08 EDT
Genetec Clearance connectivity issue
Resolved - This incident has been resolved.
Apr 1, 18:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 18:32 EDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 18:11 EDT
Identified - An intermittent connectivity issue has been identified to affect specific region. We are actively monitoring the issue and will provide update within an hour.
Apr 1, 17:30 EDT
Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

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