Get webhook notifications whenever Genetec Cloud Products creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
An incident involving terms and conditions rendered system activation unavailable in Security Center SaaS.
Our engineering team quickly identified the root cause and implemented a fix. Full functionality has since been restored, and tenant activation has now returned to normal.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve the issue.
Feb 19, 13:30 EST
Resolved -
We experienced an issue that temporarily limited the login options available to users accessing the Security Center SaaS desktop applications.
Our engineering team identified the root cause and implemented a fix. Full functionality has since been restored, and all login options are now operating normally.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve the issue.
Feb 19, 09:30 EST