Resolved -
We are pleased to inform you that the issue has been resolved.
Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
May 13, 20:15 EDT
Monitoring -
We are closely monitoring the situation to ensure the issue is fully resolved.
May 13, 19:59 EDT
Investigating -
We have identified the cause of the incident and are implementing a solution.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
May 13, 17:18 EDT
Identified -
We are continuing to investigate this issue.
May 13, 17:00 EDT
Update -
We are continuing to investigate this issue.
May 13, 15:03 EDT
Investigating -
We are currently investigating an issue affecting the camera state in Security Center SaaS. Some cameras appear offline despite being online; however, their functionality remains unaffected. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
May 13, 09:39 EDT