All Systems Operational
Uptime over the past 90 days. View historical uptime.
Clearance Operational
90 days ago
100.0 % uptime
Today
US ? Operational
90 days ago
100.0 % uptime
Today
US Government Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
ClearID Operational
90 days ago
100.0 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
100.0 % uptime
Today
Global (https://portal.clearid.io) Operational
90 days ago
100.0 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Cloud Storage ? Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) ? Operational
90 days ago
100.0 % uptime
Today
Synergis SaaS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 3, 2023

No incidents reported today.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Genetec Clearance email functionality degradation incident
Resolved - Email service has been fully restored and all delayed emails have recovered.
Jan 27, 15:17 EST
Monitoring - A fix has been implemented and email service has been restored. Delayed emails will be recovered over the course of the next few hours.
Jan 27, 10:35 EST
Update - We have identified the cause of the issue and are currently working on a solution.
Jan 27, 09:38 EST
Identified - An issue has been identified affecting email send functionality. We are actively monitoring the issue and will provide updates as the investigation evolves.
Jan 26, 18:30 EST
Jan 26, 2023
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

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