All Systems Operational

Security Center SaaS Operational
90 days ago
99.76 % uptime
Today
Web, desktop, and Mobile applications Operational
90 days ago
99.58 % uptime
Today
Device management (enrollment and device configuration) Operational
90 days ago
99.74 % uptime
Today
Video Operational
90 days ago
100.0 % uptime
Today
Video Recordings Operational
90 days ago
99.98 % uptime
Today
Access Control Operational
90 days ago
99.01 % uptime
Today
System Management portal Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Clearance Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US Government Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
ClearID Operational
90 days ago
99.99 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
100.0 % uptime
Today
Global US (https://portal.clearid.io) Operational
90 days ago
100.0 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Canada (https://portal.ca.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Australia (https://portal.au.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Cloudrunner Operational
90 days ago
100.0 % uptime
Today
US Government (https://portal.autovu.cloud) Operational
90 days ago
100.0 % uptime
Today
Australia (https://au.cloudrunner.tech) Operational
90 days ago
100.0 % uptime
Today
Canada (https://ca.cloudrunner.tech) Operational
90 days ago
100.0 % uptime
Today
Operations Center Operational
90 days ago
99.99 % uptime
Today
Canada Central (https://ca-central.ops.center) Operational
90 days ago
100.0 % uptime
Today
US (https://ops.center) Operational
90 days ago
99.99 % uptime
Today
Europe West (eu-west.ops.center) Operational
90 days ago
100.0 % uptime
Today
Australia East (aus-east.ops.center) Operational
90 days ago
100.0 % uptime
Today
Curb Sense Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) Operational
90 days ago
100.0 % uptime
Today
Synergis SaaS Operational
90 days ago
100.0 % uptime
Today
Streamvault Operational
90 days ago
99.6 % uptime
Today
Database Backup Service Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 9, 2026
Resolved - The issue has been resolved and everything is working again.
Mar 9, 10:35 EDT
Monitoring - We are currently monitoring the implemented fix, everything is working again. No data (tasks) are lost.
Mar 9, 10:34 EDT
Identified - The issue has been identified and a fix has been implemented.
Mar 9, 10:33 EDT
Investigating - We are currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. Tasks are not showing up in Enforcement Center (Curb Sense)

We will send an additional update as soon as possible.

Mar 9, 10:24 EDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Resolved - We experienced an issue that affected the enrollment of Genetec Cloudlink and Synergis Cloud Link devices in Security Center SaaS.

Our engineering team identified the cause and applied a fix. The issue is now resolved, and device enrollments are operating normally.

We apologize for the inconvenience and thank you for your patience while we worked to restore full service.

Mar 2, 15:30 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.