Genetec Cloud Products

We’re currently experiencing issues
ClearID facing issues with plugin version 3.0.1153 - Command processing

ClearID plugin version 3.0.1205 has been released to solve the issue.

The new version is available on the Genetec Update Service (GUS) or from the Genetec Portal.

We are continuing to monitor the situation.

Monitoring·
Ongoing for 1 day

System status

Clearance

ClearID

Cloudrunner

Cloud Storage

Genetec Update Service (GUS)

Operations Center

Security Center SaaS - Access Control

Security Center SaaS - Communications

Security Center SaaS - Device Management

Security Center SaaS - Investigation

Security Center SaaS - Video Streaming

Security Center SaaS - Video Recordings

Security Center SaaS - Applications

Streamvault

Synergis SaaS

System Management portal (subscriptions.genetec.com)

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