All Systems Operational

Uptime over the past 90 days. View historical uptime.
Security Center SaaS Operational
90 days ago
99.94 % uptime
Today
Web, desktop, and Mobile applications Operational
90 days ago
99.87 % uptime
Today
Device management (enrollment and device configuration) Operational
90 days ago
99.96 % uptime
Today
Video Operational
90 days ago
99.98 % uptime
Today
Video Recordings Operational
90 days ago
99.97 % uptime
Today
Access Control Operational
90 days ago
99.98 % uptime
Today
System Management portal Operational
90 days ago
99.9 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Clearance Operational
90 days ago
99.88 % uptime
Today
US Operational
90 days ago
99.9 % uptime
Today
US Government Operational
90 days ago
99.9 % uptime
Today
Europe Operational
90 days ago
99.9 % uptime
Today
Canada Operational
90 days ago
99.86 % uptime
Today
Australia Operational
90 days ago
99.87 % uptime
Today
ClearID Operational
90 days ago
99.9 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
99.9 % uptime
Today
Global US (https://portal.clearid.io) Operational
90 days ago
99.9 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Canada (https://portal.ca.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Australia (https://portal.au.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Cloudrunner Operational
90 days ago
99.9 % uptime
Today
US Government (https://portal.autovu.cloud) Operational
90 days ago
99.9 % uptime
Today
Australia (https://au.cloudrunner.tech) Operational
90 days ago
99.9 % uptime
Today
Canada (https://ca.cloudrunner.tech) Operational
90 days ago
99.9 % uptime
Today
Operations Center Operational
90 days ago
99.9 % uptime
Today
Canada Central (https://ca-central.ops.center) Operational
90 days ago
99.9 % uptime
Today
US (https://ops.center) Operational
90 days ago
99.9 % uptime
Today
Europe West (eu-west.ops.center) Operational
90 days ago
99.9 % uptime
Today
Australia East (aus-east.ops.center) Operational
90 days ago
99.9 % uptime
Today
Curb Sense Operational
90 days ago
99.97 % uptime
Today
Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) Operational
90 days ago
100.0 % uptime
Today
Synergis SaaS Operational
90 days ago
100.0 % uptime
Today
Streamvault Operational
90 days ago
99.97 % uptime
Today
Database Backup Service Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
SC SaaS Intelligent Search – Potential service issue
Resolved - We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Jan 22, 04:09 EST
Investigating - We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality. We are working on it. We apologize for any inconvenience this may cause.
Jan 22, 02:45 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
SC SaaS – Potential service issue in US affecting live video streaming and intercom calls
Resolved - This incident has been resolved.
Jan 19, 17:02 EST
Update - We are continuing to monitor for any further issues.
Jan 19, 16:01 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 16:01 EST
Update - We are continuing to investigate this issue.
Jan 19, 15:27 EST
Investigating - We’re investigating reports of a potential issue affecting SC SaaS Communications and live video performance in US. We are working on it. We apologize for any inconvenience this may cause.
Jan 19, 15:26 EST
Jan 18, 2026
Performance degradation in United State Region
Resolved - This incident has been resolved.
Jan 18, 16:33 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 15:52 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 18, 15:44 EST
Investigating - We are currently investigating a performance degradation in United State region affecting enrollment, configuration, and status of cameras. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Jan 18, 14:55 EST
Jan 17, 2026
Issues with work item service in us-east cluster
Resolved - This incident has been resolved.
Jan 17, 15:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 15:48 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 17, 15:45 EST
Update - We have identified the cause of the incident and are implementing a solution.
Jan 17, 15:45 EST
Update - We are continuing to investigate this issue.
Jan 17, 13:22 EST
Investigating - We are currently investigating an incident that is impacting work item service in us-east cluster. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
Jan 17, 13:00 EST
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Security Center SaaS video recording functionality degradation – US and West Europe Datacenter Regions
Resolved - We encountered an issue in our US and West Europe Datacenter regions that temporarily affected cloud services, resulting in disrupted cloud recording functionality on a subset of customer cameras.

The issue was identified and resolved by our engineering team, and full service was restored at 1:20PM EST.

We apologize for any inconvenience this incident may have caused and thank you for your patience and understanding.
Jan 14, 00:30 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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