Genetec Cloud Products
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We’re currently experiencing issues
Security Center SaaS
Potential issue affecting Genetec Cloud Products / Security Center SaaS → Video Streaming Australia East
We have applied a mitigation and are currently monitoring the results.
Monitoring
·
Ongoing for
2
hours
·
Affects Security Center SaaS
System status
May 2026
-
Aug 2026
Clearance
6 components
98.95
% uptime
Clearance
6 components
ClearID
5 components
99.96
% uptime
ClearID
5 components
Cloudrunner
3 components
100
% uptime
Cloudrunner
3 components
Cloud Storage
100
% uptime
Cloud Storage
Genetec Update Service (GUS)
100
% uptime
Genetec Update Service (GUS)
Operations Center
4 components
100
% uptime
Operations Center
4 components
Security Center SaaS
7 components
99.64
% uptime
Security Center SaaS
7 components
Streamvault
100
% uptime
Streamvault
Synergis SaaS
100
% uptime
Synergis SaaS
System Management portal (subscriptions.genetec.com)
100
% uptime
System Management portal (subscriptions.genetec.com)
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