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We’re fully operational
We’re not aware of any issues affecting our systems.
System status
Jul 2026
-
Oct 2026
Clearance
6 components
98.83
% uptime
Clearance
6 components
Clearance - Australia
99.92
% uptime
Clearance - Australia
Clearance - Canada
99.90
% uptime
Clearance - Canada
Clearance - Europe
99.90
% uptime
Clearance - Europe
Clearance - United Kingdom
99.90
% uptime
Clearance - United Kingdom
Clearance - US
99.87
% uptime
Clearance - US
Clearance - US Government
98.87
% uptime
Clearance - US Government
ClearID
5 components
99.90
% uptime
ClearID
5 components
ClearID - Australia
99.94
% uptime
ClearID - Australia
ClearID - Canada
99.94
% uptime
ClearID - Canada
ClearID - Demo
99.90
% uptime
ClearID - Demo
ClearID - Global US
99.90
% uptime
ClearID - Global US
ClearID - Europe
99.94
% uptime
ClearID - Europe
Cloudrunner
3 components
100
% uptime
Cloudrunner
3 components
Cloudrunner - Australia
100
% uptime
Cloudrunner - Australia
Cloudrunner - US Government
100
% uptime
Cloudrunner - US Government
Cloudrunner - Canada
100
% uptime
Cloudrunner - Canada
Cloud Storage
100
% uptime
Cloud Storage
Genetec Update Service (GUS)
100
% uptime
Genetec Update Service (GUS)
Operations Center
4 components
100
% uptime
Operations Center
4 components
Operations Center - Australia East
100
% uptime
Operations Center - Australia East
Operations Center - Canada Central
100
% uptime
Operations Center - Canada Central
Operations Center - Europe West
100
% uptime
Operations Center - Europe West
Operations Center - US
100
% uptime
Operations Center - US
Security Center SaaS - Access Control
5 components
99.96
% uptime
Security Center SaaS - Access Control
5 components
Access Control - Australia
100
% uptime
Access Control - Australia
Access Control - Canada
100
% uptime
Access Control - Canada
Access Control - Europe
100
% uptime
Access Control - Europe
Access Control - United Kingdom
100
% uptime
Access Control - United Kingdom
Access Control - US
99.96
% uptime
Access Control - US
Security Center SaaS - Communications
5 components
100
% uptime
Security Center SaaS - Communications
5 components
Communications - Australia
100
% uptime
Communications - Australia
Communications - Canada
100
% uptime
Communications - Canada
Communications - Europe
100
% uptime
Communications - Europe
Communications - United Kingdom
100
% uptime
Communications - United Kingdom
Communications - US
100
% uptime
Communications - US
Security Center SaaS - Device Management
5 components
99.92
% uptime
Security Center SaaS - Device Management
5 components
Device Management - Australia
99.97
% uptime
Device Management - Australia
Device Management - Canada
99.97
% uptime
Device Management - Canada
Device Management - Europe
99.92
% uptime
Device Management - Europe
Device Management - United Kingdom
99.97
% uptime
Device Management - United Kingdom
Device Management - US
99.97
% uptime
Device Management - US
Security Center SaaS - Investigation
5 components
100
% uptime
Security Center SaaS - Investigation
5 components
Investigation - Australia
100
% uptime
Investigation - Australia
Investigation - Canada
100
% uptime
Investigation - Canada
Investigation - Europe
100
% uptime
Investigation - Europe
Investigation - United Kingdom
100
% uptime
Investigation - United Kingdom
Investigation - US
100
% uptime
Investigation - US
Security Center SaaS - Video Streaming
5 components
99.91
% uptime
Security Center SaaS - Video Streaming
5 components
Video Streaming - Australia
100
% uptime
Video Streaming - Australia
Video Streaming - Canada
100
% uptime
Video Streaming - Canada
Video Streaming - Europe
99.95
% uptime
Video Streaming - Europe
Video Streaming - United Kingdom
100
% uptime
Video Streaming - United Kingdom
Video Streaming - US
99.96
% uptime
Video Streaming - US
Security Center SaaS - Video Recordings
5 components
100
% uptime
Security Center SaaS - Video Recordings
5 components
Video Recordings - Australia
100
% uptime
Video Recordings - Australia
Video Recordings - Canada
100
% uptime
Video Recordings - Canada
Video Recordings - Europe
100
% uptime
Video Recordings - Europe
Video Recordings - United Kingdom
100
% uptime
Video Recordings - United Kingdom
Video Recordings - US
100
% uptime
Video Recordings - US
Security Center SaaS - Applications
5 components
100
% uptime
Security Center SaaS - Applications
5 components
Applications - Australia
100
% uptime
Applications - Australia
Applications - Canada
100
% uptime
Applications - Canada
Applications - Europe
100
% uptime
Applications - Europe
Applications - United Kingdom
100
% uptime
Applications - United Kingdom
Applications - US
100
% uptime
Applications - US
Streamvault
100
% uptime
Streamvault
Synergis SaaS
99.96
% uptime
Synergis SaaS
System Management portal (subscriptions.genetec.com)
100
% uptime
System Management portal (subscriptions.genetec.com)
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