All Systems Operational

Uptime over the past 90 days. View historical uptime.
Security Center SaaS Operational
90 days ago
99.78 % uptime
Today
Web, desktop, and Mobile applications Operational
90 days ago
99.96 % uptime
Today
Device management (enrollment and device configuration) Operational
90 days ago
98.81 % uptime
Today
Video Operational
90 days ago
99.96 % uptime
Today
Video Recordings Operational
90 days ago
99.99 % uptime
Today
Access Control Operational
90 days ago
99.99 % uptime
Today
System Management portal Operational
90 days ago
99.96 % uptime
Today
Clearance Operational
90 days ago
99.99 % uptime
Today
US ? Operational
90 days ago
99.99 % uptime
Today
US Government Operational
90 days ago
99.99 % uptime
Today
Europe Operational
90 days ago
99.99 % uptime
Today
Canada Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
99.99 % uptime
Today
ClearID Operational
90 days ago
99.98 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
99.99 % uptime
Today
Global US (https://portal.clearid.io) Operational
90 days ago
99.96 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Canada (https://portal.ca.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Australia (https://portal.au.clearid.io/) Operational
90 days ago
99.99 % uptime
Today
Cloudrunner Operational
90 days ago
99.99 % uptime
Today
US Government (https://portal.autovu.cloud) ? Operational
90 days ago
99.97 % uptime
Today
Australia (https://au.cloudrunner.tech) ? Operational
90 days ago
100.0 % uptime
Today
Canada (https://ca.cloudrunner.tech) ? Operational
90 days ago
100.0 % uptime
Today
Operations Center Operational
90 days ago
99.99 % uptime
Today
Canada Central (https://ca-central.ops.center) Operational
90 days ago
99.99 % uptime
Today
US (https://ops.center) Operational
90 days ago
99.99 % uptime
Today
Europe West (eu-west.ops.center) Operational
90 days ago
99.99 % uptime
Today
Australia East (aus-east.ops.center) Operational
90 days ago
99.99 % uptime
Today
Curb Sense Operational
90 days ago
100.0 % uptime
Today
Cloud Storage ? Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) ? Operational
90 days ago
100.0 % uptime
Today
Synergis SaaS ? Operational
90 days ago
100.0 % uptime
Today
Streamvault Operational
90 days ago
99.89 % uptime
Today
Database Backup Service Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Genetec Cloudrunner Portal Login Disruption – Resolved
Resolved - We identified an issue that impacted login functionality in the Azure US Government region. The issue was resolved within 30 minutes of occurrence, and all services have since returned to normal. Read and hit ingestion operations were not affected during this time.
Sep 11, 10:30 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Axis Direct-to-Cloud device enrollment
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Sep 5, 11:23 EDT
Monitoring - Our partner has identified the cause of the incident and a solution has been implemented. All services are back to normal. We are closely monitoring the situation to ensure the issue is fully resolved.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Sep 5, 09:16 EDT
Identified - Our partner has identified the cause of the incident and are implementing a solution.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Sep 5, 08:52 EDT
Investigating - Our partner is currently investigating an incident that is impacting the enrollment of Axis direct-to-cloud devices. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Sep 5, 00:48 EDT
Sep 4, 2025
Axis Direct-to-Cloud devices enrollment degradation
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Sep 4, 10:13 EDT
Monitoring - Our partner has identified the cause of the incident and a solution has been implemented. We are closely monitoring the situation to ensure the issue is fully resolved.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Sep 3, 13:34 EDT
Investigating - Our partner is currently investigating an incident that is impacting the enrollment of Axis direct-to-cloud devices. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Sep 3, 09:35 EDT
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