All Systems Operational

Uptime over the past 90 days. View historical uptime.
Security Center SaaS Operational
90 days ago
99.93 % uptime
Today
Web, desktop, and Mobile applications Operational
90 days ago
99.88 % uptime
Today
Device management (enrollment and device configuration) Operational
90 days ago
99.92 % uptime
Today
Video Operational
90 days ago
99.95 % uptime
Today
Video Recordings Operational
90 days ago
99.97 % uptime
Today
Access Control Operational
90 days ago
99.98 % uptime
Today
System Management portal Operational
90 days ago
99.9 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
Clearance Operational
90 days ago
99.88 % uptime
Today
US Operational
90 days ago
99.9 % uptime
Today
US Government Operational
90 days ago
99.9 % uptime
Today
Europe Operational
90 days ago
99.9 % uptime
Today
Canada Operational
90 days ago
99.86 % uptime
Today
Australia Operational
90 days ago
99.87 % uptime
Today
ClearID Operational
90 days ago
99.9 % uptime
Today
Demo (https://demo.clearid.io) Operational
90 days ago
99.9 % uptime
Today
Global US (https://portal.clearid.io) Operational
90 days ago
99.9 % uptime
Today
Europe (https://portal.eu.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Canada (https://portal.ca.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Australia (https://portal.au.clearid.io/) Operational
90 days ago
99.9 % uptime
Today
Cloudrunner Operational
90 days ago
99.89 % uptime
Today
US Government (https://portal.autovu.cloud) Operational
90 days ago
99.88 % uptime
Today
Australia (https://au.cloudrunner.tech) Operational
90 days ago
99.9 % uptime
Today
Canada (https://ca.cloudrunner.tech) Operational
90 days ago
99.9 % uptime
Today
Operations Center Operational
90 days ago
99.9 % uptime
Today
Canada Central (https://ca-central.ops.center) Operational
90 days ago
99.9 % uptime
Today
US (https://ops.center) Operational
90 days ago
99.9 % uptime
Today
Europe West (eu-west.ops.center) Operational
90 days ago
99.9 % uptime
Today
Australia East (aus-east.ops.center) Operational
90 days ago
99.9 % uptime
Today
Curb Sense Operational
90 days ago
99.97 % uptime
Today
Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Genetec Update Service (GUS) Operational
90 days ago
100.0 % uptime
Today
Synergis SaaS Operational
90 days ago
100.0 % uptime
Today
Streamvault Operational
90 days ago
99.6 % uptime
Today
Database Backup Service Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Investigating
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Dec 5, 04:31 EST
Monitoring - We are closely monitoring the situation to ensure the issue is fully resolved.
Dec 5, 04:29 EST
Investigating - We are currently investigating an incident that is impacting our services. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Dec 5, 04:25 EST
Dec 4, 2025
Exceptional Maintenance Window – Axis Firmware Upgrade
Completed - Dear Customer,
Please be advised that the scheduled maintenance window has been canceled.
Thank you for your understanding.
Dec 4, 08:31 EST
Update - Dear Customer,
Please be advised that the scheduled maintenance window has been canceled.
Thank you for your understanding.
Dec 4, 08:31 EST
Scheduled - We’d like to inform you that our partner, Axis, will be performing an exceptional firmware upgrade on Axis-direct-to-cloud cameras during the time described below:

- Date: Thursday, December 3rd, 2025.
- Time: 15:00 – 17:00 UTC

We understand this notice comes on short notice and appreciate your flexibility. Thank you for your understanding and continued support.
Dec 3, 17:22 EST
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Investigating
Resolved - We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Nov 27, 07:09 EST
Update - We have identified the potential cause of the incident and are implementing a solution.

We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Nov 27, 06:58 EST
Investigating - We are currently investigating an incident that is impacting unit enrollment and device application deployment in Canada Central.
We are working to resolve the issue as quickly as possible.
We do not have any further details on the cause of the incident or an estimated time for resolution at this time. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Nov 27, 05:12 EST
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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