Monitoring - A fix has been implemented and we are monitoring the results.
Jul 08, 2026 - 17:15 EDT
Jul 08, 2026 - 17:15 EDT
Investigating - We’re investigating reports of a potential issue of email deliverability affecting Global SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.
Jul 08, 2026 - 11:30 EDT
Jul 08, 2026 - 11:30 EDT
Security Center SaaS
Operational
Access Control
Operational
Communications
Operational
Device management (enrollment and device configuration)
Operational
Investigation
Operational
Video Recordings
Operational
Video Streaming
Operational
Web, desktop, and Mobile applications
Operational
Clearance
Operational
US
Operational
US Government
Operational
Europe
Operational
United Kingdom
Operational
Canada
Operational
Australia
Operational
ClearID
Operational
Demo (https://demo.clearid.io)
Operational
Global US (https://portal.clearid.io)
Operational
Europe (https://portal.eu.clearid.io/)
Operational
Canada (https://portal.ca.clearid.io/)
Operational
Australia (https://portal.au.clearid.io/)
Operational
Cloudrunner
Operational
US Government (https://portal.autovu.cloud)
Operational
Australia (https://au.cloudrunner.tech)
Operational
Canada (https://ca.cloudrunner.tech)
Operational
Operations Center
Operational
Canada Central (https://ca-central.ops.center)
Operational
US (https://ops.center)
Operational
Europe West (eu-west.ops.center)
Operational
Australia East (aus-east.ops.center)
Operational
Curb Sense
Operational
Cloud Storage
Operational
Genetec Update Service (GUS)
Operational
Synergis SaaS
Operational
Streamvault
Operational
Database Backup Service
Operational
System Management portal (subscriptions.genetec.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.