Security Center SaaS - Axis Direct-to-Cloud cameras Live streaming problems

Incident Report for Genetec Cloud Products

Update

We are continuing to monitor for any further issues.

Posted Jun 16, 2026 - 15:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2026 - 15:03 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 16, 2026 - 14:34 EDT

Update

We are continuing to investigate this issue.

Posted Jun 16, 2026 - 11:15 EDT

Investigating

We’re investigating problems with Axis direct-to-cloud cameras in Security Center SaaS. Live streaming sessions are disconnecting/reconnecting every 3 to 4 minutes

Posted Jun 16, 2026 - 11:03 EDT

This incident affects: Security Center SaaS (Video Streaming).