We are pleased to inform you that the issue has been resolved.
Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Posted Jul 10, 2026 - 14:13 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2026 - 14:05 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 10, 2026 - 13:52 EDT
Investigating
We are currently investigating an incident that is impacting the SC SaaS Configuration. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.
Posted Jul 10, 2026 - 13:10 EDT
This incident affected: Security Center SaaS (Access Control, Communications, Device management (enrollment and device configuration), Investigation, Video Recordings, Video Streaming, Web, desktop, and Mobile applications).