Genetec Clearance functionality degradation incident

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.
Posted Apr 17, 2021 - 00:39 EDT

Identified

An issue has been identified to affect the search functionality of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.
Posted Apr 17, 2021 - 00:19 EDT
This incident affected: Clearance (Canada).