Exceptional Maintenance Window – Axis Firmware Upgrade

Scheduled Maintenance Report for Genetec Cloud Products

Completed

Dear Customer,
Please be advised that the scheduled maintenance window has been canceled.
Thank you for your understanding.

Posted Dec 04, 2025 - 08:31 EST

Update

Dear Customer,
Please be advised that the scheduled maintenance window has been canceled.
Thank you for your understanding.

Posted Dec 04, 2025 - 08:31 EST

Scheduled

We’d like to inform you that our partner, Axis, will be performing an exceptional firmware upgrade on Axis-direct-to-cloud cameras during the time described below:

- Date: Thursday, December 3rd, 2025.
- Time: 15:00 – 17:00 UTC

We understand this notice comes on short notice and appreciate your flexibility. Thank you for your understanding and continued support.

Posted Dec 03, 2025 - 17:22 EST

This scheduled maintenance affected: Security Center SaaS (Device management (enrollment and device configuration)).