Genetec ClearID Demo login issues

Incident Report for Genetec Cloud Products

Resolved

An issue has been identified with the login service on ClearID Demo environment.
The demo environment is fully functional now. Users could not authenticate to the portal for 15 minutes. The backend functionalities managing access were not affected.

Posted Nov 20, 2020 - 09:30 EST

This incident affected: ClearID (Demo (https://demo.clearid.io)).