Genetec Cloud Storage connectivity issues

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Mar 15, 2021 - 21:11 EDT

Update

Our internal monitoring tools are showing that Cloud Storage connectivity has recovered for the most part.
We are continuing to monitor for further issues.

Posted Mar 15, 2021 - 20:11 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 15, 2021 - 18:47 EDT

Monitoring

Microsoft has rolled out a fix. We are continuing to monitor the status and expect Cloud Storage functionality to be coming back to normal.

Posted Mar 15, 2021 - 17:55 EDT

Identified

An ongoing outage of Microsoft Azure AD is affecting connectivity to Cloud Storage Services.
Microsoft has engineering teams engaged and are currently investigating.
https://twitter.com/azuresupport
https://status.azure.com

Posted Mar 15, 2021 - 16:55 EDT

This incident affected: Cloud Storage.