Genetec Clearance functionality degradation incident

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Aug 31, 2022 - 08:58 EDT

Identified

An ongoing Microsoft issue has been identified to affect various functionality of Clearance in multiple environment/region. We are actively monitoring the issue and will provide update within an hour.

Posted Aug 30, 2022 - 18:48 EDT

This incident affected: Clearance (US, Europe, Canada, Australia).