SC SaaS Communications – Potential service issue in Australia East, Korea Central

Incident Report for Genetec Cloud Products

Resolved

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Posted Mar 24, 2026 - 17:38 EDT

Update

We are continuing to investigate this issue.

Posted Mar 24, 2026 - 17:00 EDT

Investigating

We’re investigating reports of a potential issue affecting SC SaaS Communications Availability in Australia East, Korea Central. We are working on it. We apologize for any inconvenience this may cause.

Posted Mar 24, 2026 - 16:28 EDT

This incident affected: Security Center SaaS (Communications).