Genetec Clearance functionality degradation incident

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Mar 16, 2022 - 19:32 EDT

Identified

An issue has been identified to affect the functionality video conversion of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Posted Mar 16, 2022 - 18:57 EDT

This incident affected: Clearance (US).