Genetec Clearance functionality degradation incident

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Feb 25, 2022 - 15:59 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2022 - 14:59 EST

Identified

An issue has been identified to affect the functionality of evidence streaming of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Posted Feb 25, 2022 - 13:23 EST

This incident affected: Clearance (US).