Some features may not be available for some users

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.
Posted May 27, 2025 - 13:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 13:07 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 27, 2025 - 10:54 EDT

Investigating

We are currently investigating an incident that is affecting some users. Some features like list view, filtering, resource linking may be missing for some users.
Posted May 27, 2025 - 10:53 EDT
This incident affected: Operations Center (Canada Central (https://ca-central.ops.center), US (https://ops.center), Europe West (eu-west.ops.center), Australia East (aus-east.ops.center)).