Genetec Clearance connectivity issue

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Dec 01, 2020 - 20:03 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2020 - 18:11 EST

Identified

An intermittent connectivity issue has been identified to affect specific region. We are actively monitoring the issue and will provide update within an hour.

Posted Dec 01, 2020 - 17:43 EST

This incident affected: Clearance (US).