Genetec ClearID Functionality Degradation
Incident Report for Genetec Cloud Products
Resolved
This incident has been resolved.
Posted Nov 11, 2021 - 15:17 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2021 - 14:30 EST
Investigating
An issue affecting the provisioning policies functionality of ClearID has been identified.

We are actively investigating the issue and will provide update within an hour.
Posted Nov 11, 2021 - 13:00 EST
This incident affected: ClearID (Production).