We are pleased to inform you that the issue has been resolved.
Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.
Posted May 13, 2025 - 20:15 EDT
Monitoring
We are closely monitoring the situation to ensure the issue is fully resolved.
Posted May 13, 2025 - 19:59 EDT
Investigating
We have identified the cause of the incident and are implementing a solution.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Posted May 13, 2025 - 17:18 EDT
Identified
We are continuing to investigate this issue.
Posted May 13, 2025 - 17:00 EDT
Update
We are continuing to investigate this issue.
Posted May 13, 2025 - 15:03 EDT
Investigating
We are currently investigating an issue affecting the camera state in Security Center SaaS. Some cameras appear offline despite being online; however, their functionality remains unaffected. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
Posted May 13, 2025 - 09:39 EDT
This incident affected: Security Center SaaS (Web, desktop, and Mobile applications).