Genetec Security Center SaaS - Axis Direct-to-Cloud Enrollment Functionality Degradation

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.
Posted Mar 28, 2026 - 15:25 EDT

Investigating

We are currently investigating degraded performance of Axis Direct-to-Cloud device enrollment (cameras, intercoms, Axis powered by Genetec).
Posted Mar 28, 2026 - 13:58 EDT
This incident affected: Security Center SaaS (Device management (enrollment and device configuration)).