ACaaS Gateway maintenance
Scheduled Maintenance Report for Genetec Cloud Products
The scheduled maintenance has been completed.
Posted Jul 03, 2024 - 21:00 EDT
The maintenance items are completed and we are currently validating and monitoring the system.
Posted Jul 03, 2024 - 20:36 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 03, 2024 - 20:00 EDT
Dear customer,

We will be performing maintenance on your Security Center Hosted system on July 3rd. This will include performance optimizations and bug fixes.

Access Control units’ connectivity could be intermittently interrupted during the maintenance window listed below. Please note door operations will not be affected and door events should not be affected. We apologize for any inconvenience.

Maintenance Window: Wednesday, July 3 2024 8:00 PM ET to Wednesday, July 3 2024 9:00 PM

For more information, or if you have any questions, please open a support case on the GTAP.

Thank you,
The Genetec Security Center SaaS team
Posted Jun 27, 2024 - 08:06 EDT
This scheduled maintenance affected: Synergis SaaS.