Genetec SSO Service unavailable issue

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Jun 02, 2021 - 17:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2021 - 16:15 EDT

Investigating

Engineers are currently investigating an issue surrounding Genetec SSO services' availability. More information will be provided as it becomes available.

Posted Jun 02, 2021 - 15:44 EDT

This incident affected: Login (Production).