Genetec Clearance functionality degradation incident

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Jul 08, 2021 - 11:25 EDT

Monitoring

We are monitoring the issue.

Posted Jul 02, 2021 - 09:26 EDT

Identified

An issue has been identified to affect the functionality Media conversions of Clearance in specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Posted Jun 30, 2021 - 14:39 EDT

This incident affected: Clearance (US Government).