A Cloud Storage dependency in the West Europe region is experiencing a partial outage
Incident Report for Genetec Cloud Products
Resolved
This incident has been resolved.
Posted Jan 22, 2024 - 22:36 EST
Monitoring
Kafka Confluent has provided a fix to address the issue. Uploads of new recordings are operational and we are monitoring the results.
Posted Jan 22, 2024 - 21:01 EST
Update
We are continuing to monitor the situation.
Posted Jan 22, 2024 - 16:41 EST
Identified
The issue has been identified and confirmed that the issue lies on Confluent Kafka.
Posted Jan 22, 2024 - 16:15 EST
Investigating
The sub-dependency has been identified as Confluent Kafka, the partial outage result in preventing the upload of new recording.
Posted Jan 22, 2024 - 15:44 EST
This incident affected: Cloud Storage.