Investigating a potential issue

Incident Report for Genetec Cloud Products

Resolved

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Posted Jun 16, 2026 - 10:50 EDT

Investigating

We’re investigating reports of a potential issue affecting East US 2 SC SaaS → Web, desktop, and Mobile applications . We are working on it. We apologize for any inconvenience this may cause.

Posted Jun 16, 2026 - 08:45 EDT