Genetec SSO Service unavailable issue
Incident Report for Genetec Cloud Products
Everything is back to normal.
Posted Dec 10, 2020 - 00:45 EST
A network problem affecting specific world regions was identified. A mitigation to reroute traffic to healthy region was put in place. We are continuing to monitor the situation.
Posted Dec 10, 2020 - 00:08 EST
Engineers are currently investigating an issue surrounding Genetec SSO login with Genetec Portal. More information will be provided as it becomes available.
Posted Dec 09, 2020 - 23:23 EST
This incident affected: Login (Production).