Genetec Clearance functionality degradation incident
Incident Report for Genetec Cloud Products
Resolved
This incident has been resolved.
Posted Jul 30, 2024 - 16:43 EDT
Update
Services are fully operational. We are continuing to monitor for any further issues.
Posted Jul 30, 2024 - 14:14 EDT
Monitoring
We are actively monitoring the issue and will provide update when it will be resolved.
Posted Jul 30, 2024 - 12:12 EDT
Identified
An issue has been identified. Customers might experience timeouts during their logins. We are actively monitoring the issue and will provide update within an hour.
Posted Jul 30, 2024 - 09:45 EDT
This incident affected: Clearance (US, Europe, Canada, Australia).