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Investigating a potential issue that might impact live video on Axis D2C devices
Monitoring·Degraded performance

Our investigation indicates that the reported live video behavior is limited to a very small number of Axis D2C devices. Recording and all other functionalities remain fully operational.

We are continuing to monitor the situation while further investigating the reported behavior.

We will provide additional updates if the situation changes.

Fri, Nov 13, 2026, 04:49 PM
(2 hours ago)
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Affected components
11:48 AM
04:49 PM
Video Streaming - Australia
Video Streaming - Canada
Video Streaming - Europe
Video Streaming - United Kingdom
Video Streaming - US
Updates

Monitoring

Our investigation indicates that the reported live video behavior is limited to a very small number of Axis D2C devices. Recording and all other functionalities remain fully operational.

We are continuing to monitor the situation while further investigating the reported behavior.

We will provide additional updates if the situation changes.

Fri, Nov 13, 2026, 04:49 PM

Investigating

We are continuing to investigate the potential issue affecting live video on a limited number of Axis D2C devices. At this time, the impact is limited to live video; recording and all other functionalities remain fully operational.

Our teams are actively working to determine the cause and resolve the issue. We will provide additional updates as more information becomes available. Thank you for your patience.

Fri, Nov 13, 2026, 03:33 PM(1 hour earlier)

Investigating

Our engineers continue to investigate the issue in collaboration with our partner.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.

Fri, Nov 13, 2026, 01:07 PM(2 hours earlier)

Investigating

We are currently investigating an incident that might impact the live video on Axis D2C cameras. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.

Fri, Nov 13, 2026, 11:48 AM(1 hour earlier)