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Potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global
Resolved·Degraded performance
Mon, Oct 5, 2026, 09:57 PM
(17 minutes ago)
·
Affected components
08:34 PM
09:57 PM
Communications
Updates

Resolved

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Mon, Oct 5, 2026, 09:57 PM

Monitoring

We have applied a mitigation and are currently monitoring the results.

Mon, Oct 5, 2026, 09:28 PM(28 minutes earlier)

Identified

We have identified the issue, we are working on it.

Mon, Oct 5, 2026, 09:04 PM(24 minutes earlier)

Investigating

We are investigating reports of an issue affecting intercoms and speakers that were added during the incident period. Our team is actively working to identify the cause and restore normal functionality. We apologize for any inconvenience this may cause.

Mon, Oct 5, 2026, 08:34 PM(30 minutes earlier)