Resolved
The issues have been resolved, and calling services have returned to normal operation. We sincerely apologize for any inconvenience caused and appreciate your patience while the team worked to restore service.
Identified
The issue has been identified, and a corrective fix is currently being deployed. We are continuing to monitor the situation closely.
Investigating
We are aware of an issue causing intermittent disruptions to call functionality in the EastUS2 region. Users may experience occasional difficulties when placing or receiving calls.
Investigating
We are aware of an issue causing intermittent disruptions to call functionality. Users may experience occasional difficulties when placing or receiving calls.
Investigating
We’re investigating reports of a potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications East US 2. We are working on it. We apologize for any inconvenience this may cause.