Resolved
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.
Identified
We are currently investigating an issue affecting the enrollment of new audio devices. Newly added devices may fail to register after enrollment. Existing devices remain fully operational and are not impacted.
Identified
We have identified the issue, we are working on it.
Investigating
We’re investigating reports of a potential issue affecting Genetec Cloud Products / Security Center SaaS → Communications Global. We are working on it. We apologize for any inconvenience this may cause.