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Syncing Issue Affecting Newly Enrolled Access Control Devices
Resolved·Degraded performance
Fri, Aug 7, 2026, 05:17 PM
(2 months ago)
·
Affected components
Aug 7, 2026, 03:24 PM
05:17 PM
Access Control
Synergis SaaS
Updates

Resolved

We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Fri, Aug 7, 2026, 05:17 PM

Monitoring

We have applied a mitigation and are currently monitoring the results.

Fri, Aug 7, 2026, 03:45 PM(1 hour earlier)

Investigating

We’re investigating reports of a potential issue affecting Security Center SaaS → Access Control East US 2, Canada Central, Australia East, Korea Central, Canada East. We are working on it. We apologize for any inconvenience this may cause.

Fri, Aug 7, 2026, 03:24 PM(20 minutes earlier)